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Exchange Online migration: controlled instead of big bang

The end of support for the old Exchange versions is decided, the direction is Exchange Online; what remains open is the route. We support migrations from routing design to the shutdown of the last on-premises server, including the edge cases the hybrid wizard does not cover.

What a mail migration really covers

Moving mailboxes is the smallest part. What has to be decided is how the MX moves, what happens to the upstream gateway, which applications and devices keep submitting over SMTP, how SPF, DKIM and DMARC survive the move, and when the on-premises estate can truly be shut down. Answering these questions during the migration means migrating twice.

Services

Migration design Target architecture, routing phases and sequence; hybrid as a transition or as a permanent state, decided deliberately.
Mailbox migration Batches, communication and follow-up work; including the controlled rebuild without remote move when the standard route is blocked.
Application and device mail Printers, scanners, business applications: inventory them, move them to authenticated submission, eliminate the direct-send leftovers.
Gateway and DNS move Fitting encryption gateways into the new route, MX cutover and authentication records without a delivery gap.

How an engagement runs

  1. 1 Inventory Mailboxes, submitting systems, routing and dependencies; the inventory decides the migration route.
  2. 2 Pilot A small, representative group first; the findings feed the plan for everyone else.
  3. 3 Migration in waves Batches with defined checkpoints, routing changes one at a time and reversible.
  4. 4 Completion On-premises decommissioning, documentation of the target environment, handover to operations.

From comparable projects

Further reading

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